Vickie Remoe Institute of Digital Communications

Internet outage hits several African countries as undersea cables fail


On Thursday, March 14, 2024, a major internet outage affected several African nations. South Africa, Nigeria, Ivory Coast, Liberia, Ghana, and Burkina Faso were among the countries strained. The outage was a result of reported failures of multiple undersea telecommunication cables.

According to Netblocks, a cybersecurity and internet connectivity tracking organization, data transmission and measurements indicate a significant disruption to international transits, likely occurring at or near the landing points of subsea network cables. 

Netblocks, further reported that internet connectivity in the Ivory Coast plummeted to approximately four per cent on Thursday morning. Meanwhile, Liberia experienced a drop to 17 per cent, Benin to 14 per cent, and Ghana to 25 per cent at one point. 

Vodacom in South Africa has stated that “customers are encountering sporadic connectivity problems due to multiple undersea cable failures.” Additionally, a fault was also identified in the MainOne cable system, which serves as the backbone for Nigeria’s commercial hub, Lagos.

Most citizens across these countries, face difficulties accessing basic internet services and social media platforms. Reports indicate disruptions in international bank transfers, and there are limitations on international voice calls.

1 comment

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